All of the guys working at this shop are very knowledgeable and quite good at what they do. My LX470's VSC control began to malfunction, only getting worse over time, but failed to replicate at the shop. Finally, after a week in the shop, with near daily phone calls from them, the system malfunctioned and they were able to isolate and trace the problem to a bad wheel sensor. Very fair with their billing process. I've been taking my vehicle there for several years now and have never had a "surprise" additional cost. I would recommend them to anyone concerned about getting fair shop prices.